Document Details
Vpn Troubleshoot Overview
This page contains Windows bias
About This Page
This page is part of the Azure documentation. It contains code examples and configuration instructions for working with Azure services.
Bias Analysis
Detected Bias Types
powershell_heavy
windows_tools
windows_first
missing_linux_example
Summary
The documentation page demonstrates a Windows bias in several ways: it references Azure PowerShell and the Azure portal (which is often Windows-centric) before Azure CLI or REST API, and provides no Linux-specific instructions or examples. The log file examples and error messages reference Windows error codes and paths (e.g., C:\Resources\...), and troubleshooting steps mention PowerShell as an alternative to Azure CLI without mentioning Bash or Linux-native tools. There are no Linux command-line examples or guidance for Linux administrators.
Recommendations
- Provide explicit Linux/Bash/Azure CLI examples alongside or before PowerShell examples.
- Include Linux file path formats and clarify if logs can be interpreted on Linux systems.
- Reference Linux-native tools (e.g., az CLI on Bash, or third-party tools for log analysis) where appropriate.
- When mentioning downloading blobs, include instructions for Linux (e.g., using azcopy, wget, or the Azure CLI in Bash).
- Clarify that the Azure portal and PowerShell are cross-platform, or provide links to Linux installation guides if relevant.
- Where Windows error codes are referenced, provide guidance for interpreting similar errors on Linux VPN devices.
Create Pull Request
Scan History
| Date | Scan | Status | Result |
|---|---|---|---|
| 2026-01-14 00:00 | #250 | in_progress |
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| 2026-01-13 00:00 | #246 | completed |
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| 2026-01-11 00:00 | #240 | completed |
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| 2026-01-10 00:00 | #237 | completed |
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| 2026-01-09 00:34 | #234 | completed |
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| 2026-01-08 00:53 | #231 | completed |
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| 2026-01-06 18:15 | #225 | cancelled |
 Clean
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| 2025-08-17 00:01 | #83 | cancelled |
Clean
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| 2025-07-13 21:37 | #48 | completed |
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| 2025-07-12 23:44 | #41 | cancelled |
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| 2025-07-09 13:09 | #3 | cancelled |
Clean
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| 2025-07-08 04:23 | #2 | cancelled |
Biased
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Flagged Code Snippets
Error: Authentication failed. Check shared key. Check crypto. Check lifetimes. based on log : Peer failed with Windows error 13801(ERROR_IPSEC_IKE_AUTH_FAIL) Error: On-prem device sent invalid payload. based on log : IkeFindPayloadInPacket failed with Windows error 13843(ERROR_IPSEC_IKE_INVALID_PAYLOAD)
... [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Deleted ICookie from the high priority thread pool list [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| IKE diagnostic event: [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Event Header: [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Timestamp: 1601-01-01T00:00:00.000Z [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Flags: 0x00000106 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Local address field set [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Remote address field set [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| IP version field set [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| IP version: IPv4 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| IP protocol: 0 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Local address: 203.0.113.92 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Remote address: 203.0.113.36 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Local Port: 0 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Remote Port: 0 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Application ID: [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| User SID: <invalid> [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Failure type: IKE/Authip Main Mode Failure [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Type specific info: [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Failure error code:0x000035e9 [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| IKE authentication credentials are unacceptable [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| [0]0368.03A4::02/02/2017-17:36:01.496 [ikeext] 3038|203.0.113.36| Failure point: Remote ...
Files Processed: C:\Resources\directory\924336c47dd045d5a246c349b8ae57f2.GatewayTenantWorker.DiagnosticsStorage\2017-02-02T17-34-23\wfpdiag.etl Total Buffers Processed 8 Total Events Processed 2169 Total Events Lost 0 Total Format Errors 0 Total Formats Unknown 486 Elapsed Time 330 sec +-----------------------------------------------------------------------------------+ |EventCount EventName EventType TMF | +-----------------------------------------------------------------------------------+ | 36 ikeext ike_addr_utils_c844 a0c064ca-d954-350a-8b2f-1a7464eef8b6| | 12 ikeext ike_addr_utils_c857 a0c064ca-d954-350a-8b2f-1a7464eef8b6| | 96 ikeext ike_addr_utils_c832 a0c064ca-d954-350a-8b2f-1a7464eef8b6| | 6 ikeext ike_bfe_callbacks_c133 1dc2d67f-8381-6303-e314-6c1452eeb529| | 6 ikeext ike_bfe_callbacks_c61 1dc2d67f-8381-6303-e314-6c1452eeb529| | 12 ikeext ike_sa_management_c5698 7857a320-42ee-6e90-d5d9-3f414e3ea2d3| | 6 ikeext ike_sa_management_c8447 7857a320-42ee-6e90-d5d9-3f414e3ea2d3| | 12 ikeext ike_sa_management_c494 7857a320-42ee-6e90-d5d9-3f414e3ea2d3| | 12 ikeext ike_sa_management_c642 7857a320-42ee-6e90-d5d9-3f414e3ea2d3| | 6 ikeext ike_sa_management_c3162 7857a320-42ee-6e90-d5d9-3f414e3ea2d3| | 12 ikeext ike_sa_management_c3307 7857a320-42ee-6e90-d5d9-3f414e3ea2d3|