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--- title: Troubleshoot the file system connector titleSuffix: Azure Data Factory & Azure Synapse description: Learn how to troubleshoot issues with the file system connector in Azure Data Factory and Azure Synapse Analytics. author: jianleishen ms.subservice: data-movement ms.topic: troubleshooting ms.date: 10/20/2023 ms.author: jianleishen ms.custom: has-adal-ref, synapse --- # Troubleshoot the file system connector in Azure Data Factory and Azure Synapse [!INCLUDE[appliesto-adf-asa-md](includes/appliesto-adf-asa-md.md)] This article provides suggestions to troubleshoot common problems with the file system connector in Azure Data Factory and Azure Synapse. ## Error code: AccessToOnPremFileSystemDenied - **Message**: `Access to '%path;' is not allowed.` - **Cause**: Copying files from local machine isn't supported under Azure Integration Runtime. For Self-hosted Integration Runtime (versions >= 5.22.8297.1), Azure Data Factory is introducing a new security control to allow or disallow local SHIR file system access through the connector. It's disabled by default. - **Recommendation**: Using command line from [Set up an existing self-hosted IR via local PowerShell](create-self-hosted-integration-runtime.md#set-up-an-existing-self-hosted-ir-via-local-powershell), you could allow or disallow local SHIR file system access. ## Related content For more troubleshooting help, try these resources: - [Connector troubleshooting guide](connector-troubleshoot-guide.md) - [Data Factory blog](https://techcommunity.microsoft.com/t5/azure-data-factory-blog/bg-p/AzureDataFactoryBlog) - [Data Factory feature requests](/answers/topics/azure-data-factory.html) - [Azure videos](/shows/data-exposed/?products=azure&terms=data-factory) - [Microsoft Q&A page](/answers/topics/azure-data-factory.html) - [Stack Overflow forum for Data Factory](https://stackoverflow.com/questions/tagged/azure-data-factory) - [X information about Data Factory](https://x.com/hashtag/DataFactory)