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--- title: Troubleshoot the SAP Table, SAP Business Warehouse Open Hub, and SAP ODP connectors titleSuffix: Azure Data Factory & Azure Synapse description: Learn how to troubleshoot issues with the SAP Table, SAP Business Warehouse Open Hub, and SAP ODP connectors in Azure Data Factory and Azure Synapse Analytics. author: jianleishen ms.subservice: data-movement ms.topic: troubleshooting ms.date: 01/05/2024 ms.author: jianleishen ms.custom: has-adal-ref, synapse --- # Troubleshoot the SAP Table, SAP Business Warehouse Open Hub, and SAP ODP connectors in Azure Data Factory and Azure Synapse [!INCLUDE[appliesto-adf-asa-md](includes/appliesto-adf-asa-md.md)] This article provides suggestions to troubleshoot common problems with the SAP Table, SAP Business Warehouse Open Hub, and SAP ODP connectors in Azure Data Factory and Azure Synapse. ## Error code: SapRfcDestinationAddFailed - **Message**: `Get or create destination '%destination; failed.` - **Cause**: Unable to connect to SAP server, which may be caused by the connection issue between the machine with an integration runtime installed and SAP server, or wrong credentials. - **Recommendation**: If the error messages are like `'<serverName>:3300' not reached`, test connection in the machine with an integration runtime installed first by following the PowerShell command below: ```powershell Test-NetConnection <sap server> -port 3300 ``` ## Related content For more troubleshooting help, try these resources: - [Connector troubleshooting guide](connector-troubleshoot-guide.md) - [Data Factory blog](https://techcommunity.microsoft.com/t5/azure-data-factory-blog/bg-p/AzureDataFactoryBlog) - [Data Factory feature requests](/answers/topics/azure-data-factory.html) - [Azure videos](/shows/data-exposed/?products=azure&terms=data-factory) - [Microsoft Q&A page](/answers/topics/azure-data-factory.html) - [Stack Overflow forum for Data Factory](https://stackoverflow.com/questions/tagged/azure-data-factory) - [X information about Data Factory](https://x.com/hashtag/DataFactory)