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---
title: Azure Data Factory known issues
description: Learn about the currently known issues with Azure Data Factory and their possible workarounds or resolutions.
author: sveldurthi
ms.author: sveldurthi
ms.reviewer: brianwan
ms.date: 10/02/2024
ms.service: azure-data-factory
ms.topic: conceptual
---
# Azure Data Factory known issues
This page lists the known issues in Azure Data factory. Before submitting [an Azure support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest), review this list to see if the issue that you're experiencing is already known and being addressed.
## Active known issues
|ADF Component|Known Issue |Status|
|:---------|:---------|:---------|
|Snow Flake Connector Issue|[Intermittent data retrieval issue with LookUp using the Snowflake Connector V2](#intermittent-data-retrieval-issue-with-lookup-using-the-snowflake-connector-v2)|Has workaround|
|Self-Hosted IR IP Address Retrieval Issue in Azure Data Factory Studio|[Issue Retrieving IP Address for Self-hosted IR in Azure Data Factory Studio](#issue-retrieving-ip-address-for-self-hosted-ir-in-azure-data-factory-studio)|Has workaround|
## Recently ADF Closed known issues
|ADF Component|Issue|Status|Date Resolved|
|---------|---------|---------|---------|
### Intermittent data retrieval issue with LookUp using the Snowflake Connector v2
Intermittently, lookup queries against Snowflake return no values even when results are expected. No errors are generated, and the lookup activity completes successfully. This issue has been observed with Managed VNet IR and SHIR.
**Workaround**: Add an If-condition activity after the Lookup to check its output. If the Lookup returns data, proceed without further action. If no data is returned, re-execute the Lookup activity.
:::image type="content" source="media/known-issue/snowflake-rcs.png" alt-text="Diagram of Snowflake v2 Known issue.":::
### Issue Retrieving IP Address for Self-hosted IR in Azure Data Factory Studio
When attempting to retrieve the IP address for a Self-hosted Integration Runtime in Azure Data Factory Studio by navigating to Manage -> Integration Runtimes -> selecting the specific Self-hosted IR -> Nodes -> Get IP Address, users may encounter a 'Failed' message
**Impacted regions**: This issue affects East Asia, South East Asia and all regions in US, including West US, West US 2, West US 3,Β East US, East US 2, Β West Central US, South Central US, North Central US, Central US and US Fairfax.
**Estimated ETA**: The rollout of the fix is scheduled in December.
**Workaround**: To find out SHIR outbound IP, customers can visit the website e.g. [https://whatismyipaddress.com/](https://whatismyipaddress.com/) on the SHIR machine, assuming no proxy is configured on it.