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--- title: Manage Azure Native New Relic Service description: Learn how to manage your Azure Native New Relic Service settings. ms.topic: how-to ms.date: 01/10/2025 --- # Manage Azure Native New Relic Service This article describes how to manage the settings for Azure Native New Relic Service. ## Resource overview [!INCLUDE [manage](../includes/manage.md)] :::image type="content" source="media/manage/resource-overview.png" alt-text="A screenshot of a New Relic resource in the Azure portal with the overview displayed in the working pane."::: The *Essentials* details include: - Resource group - Region - Subscription - Tags - New Relic account - New Relic organization - Status - Pricing plan - Billing term To manage your resource, select the links next to corresponding details. Below the essentials, you can navigate to other details about your resource by selecting a tab. - The **Get started** tab provides deep links to New Relic dashboards, logs, and alerts. - The **Monitoring** tab provides a summary of the resources that send logs and metrics to New Relic. ### Monitoring tab If you select **Monitoring**, the pane that opens includes a table with information about the Azure resources that are sending logs and metrics to New Relic. :::image type="content" source="media/manage/resource-overview-monitoring.png" alt-text="A screenshot of a New Relic resource's Monitoring information displayed in the working pane of Azure portal."::: The columns in the table denote valuable information for your resource: |Property | Description | |--------------------------|----------------------------------------------------------------------------------| | **Resource type** | Azure resource type | | **Total resources** | Count of all resources for the resource type | | **Logs to New Relic** | Count of logs for the resource type | | **Metrics to New Relic** | Count of resources sending metrics to New Relic through the integration | ## Reconfigure rules for metrics and logs To change the configuration rules for metrics and logs, select **New Relic account config** > **Metrics and logs** from the *Service menu*. :::image type="content" source="media/manage/resource-overview-monitoring.png" alt-text="A screenshot of a New Relic resource's Metrics and logs displayed in the working pane of the Azure portal."::: ## View monitored resources To see the list of resources sending metrics and logs to New Relic, select **New Relic account config** > **Monitored resources** from the *Service menu*. You can filter the list of resources by resource type, resource group name, region, and whether the resource is sending metrics and logs. The column **Logs to New Relic** indicates whether the resource is sending logs to New Relic. ## Monitor multiple subscriptions You can now monitor all your subscriptions through a single New Relic resource using **Monitored Subscriptions**. You don't have to set up a New Relic resource in every subscription that you intend to monitor. Instead, monitor multiple subscriptions by linking them to a single New Relic resource tied to a New Relic organization to view all resources across multiple subscriptions from a single pane. To monitor multiple subscriptions: 1. Select **New Relic account config** > **Monitored Subscriptions** from the *Service menu*. 1. Select **Add subscriptions**. A list of subscriptions shows in the working pane. > [!TIP] > If the subscription you want to monitor has a resource already linked to the same New Relic organization, we recommend deleting one to avoid shipping duplicate data, which results in duplicate charges. 1. Select the subscriptions you want to monitor through the New Relic resource and select the **Add** button. If the list doesn’t update automatically, select **Refresh**. When the subscription is successfully added, you see the status is updated to **Active**. If a subscription fails to get added, **Monitoring Status** shows as **Failed**. The set of tag rules for metrics and logs defined for the New Relic resource apply to all subscriptions that are added for monitoring. Setting separate tag rules for different subscriptions isn't supported. Diagnostics settings are automatically added to resources in the added subscriptions that match the tag rules defined for the New Relic resource. If you have existing New Relic resources that are linked to the account for monitoring, duplication of logs can result in added charges. To prevent duplicate charges, delete redundant New Relic resources that are already linked to the account. We recommended consolidating subscriptions into the same New Relic resource where possible. The tag rules and logs that you defined for the New Relic resource apply to all the subscriptions that you select to be monitored. ## Connected New Relic resources To view and manage all your New Relic Resources, select **New Relic account config** > **Connected New Relic Resources** from the *Service menu*. > [!NOTE] > Your Azure role must be set to *Owner* or a *Contributor* for the subscription to manage these resources. ## New Relic agents For information on New Relic agents, review the [New Relic documentation](https://docs.newrelic.com/docs/infrastructure/choose-infra-install-method/). ### Monitor virtual machines with the New Relic agent To monitor virtual machines using the New Relic agent: - Select **New Relic account config** > **Virtual Machines** from the *Service menu*. A list of all virtual machines in the subscription shows in the working pane. For each virtual machine, the following info appears: | Property | Description | |--------------------------|--------------------------------------------------------------------------| | **Virtual machine name** | Name of the virtual machine. | | **Resource status** | Indicates whether the virtual machine is stopped or running. | | **Agent status** | Indicates whether the New Relic agent is running on the virtual machine. | | **Agent version** | Version number of the New Relic agent. | > [!IMPORTANT] > > - The New Relic agent can be installed only on virtual machines that are running. If the virtual machine is stopped, installing the New Relic agent is disabled. > - If a virtual machine shows that an agent is installed, but the option **Uninstall extension** is disabled, the agent was configured through a different New Relic resource in the same Azure subscription. To make any changes, go to the other New Relic resource in the Azure subscription. ### Monitor Virtual Machine Scale Sets with the New Relic agent To monitor Virtual Machine Scale Sets using the New Relic Agent: - Select **New Relic account config** > **Virtual Machine Scale Sets** from the *Service menu*. A list of all Virtual Machine Scale Sets in the subscription shows in the working pane. > [!NOTE] > > In manual upgrade policy, preexisting instances don't receive the extension automatically. The agent status shows as **Partially Installed**. Upgrade instances by manually [installing a New Relic agent](#install-a-new-relic-agent) for each preexisting virtual machine. > [!NOTE] > The agent installation dashboard supports the automatic and rolling upgrade policy for Flex orchestration mode in the next release when similar support is available from Virtual Machine Scale Sets Flex resources. ### Monitor App Services using the New Relic agent To monitor App Services using the New Relic Agent: - Select **New Relic account config** > **App Services** from the *Service menu*. For each app service, the following information appears: |Property | Description | |---------------------------|---------------------------------------------------------| | **Resource name** | App service name. | | **Resource status** | Indicates whether the App service is running or stopped.| | **App Service plan** | The plan configured for the app service. | | **Agent status** | Status of the agent. | > [!IMPORTANT] > > - App Service extensions only supported for app services that are running on Windows operating systems. > - App Services that use Linux operating systems aren't displayed. > - You can only manage Web App Services. Function Apps aren't supported at this time. ### Install a New Relic agent You can install New Relic agents on Virtual Machine, Virtual Machine Scale Set, or App Service as an extension by selecting **Install Extension** command bar in the working pane. ## Change billing plan [!INCLUDE [change-plan](../includes/change-plan.md)] ## Delete a resource [!INCLUDE [delete-resource](../includes/delete-resource.md)] > [!NOTE] > If you have other New Relic resources linked to the New Relic account, billing for those other resources continues through Azure Marketplace. ## Get support Contact [New Relic](https://support.newrelic.com/) for customer support. You can also request support in the Azure portal from the [resource overview](#resource-overview). Select **Support + Troubleshooting** from the service menu, then choose the link to [log a support request in the New Relic portal](https://support.newrelic.com/). ## Related content - [Monitor & Observe Azure resources with Azure Native Integrations](../metrics-logs.md)